It's an all-in-one brand ambassador management platform to identify, track, reward, and engage your brand's community. SocialLadder also helps you find new ambassadors by suggesting people who have interacted with your brand before or like similar brands. Once someone is identified as a potential brand ambassador, they receive an email inviting them to join the program and start earning rewards for their posts about your company! Many have found that this has helped them to build stronger relationships between their customers and brand. It's also given them more insight into what kind of content works best for their audience—the posts that inspire people to act or respond in some way (like sharing or commenting).
Yes! SocialLadder does offer customer support to their customers. Based on the plan you choose, you may have access to live-chat, phone, email, or a dedicated account manager for your SocialLadder account.
Pricing for SocialLadder can usually vary based on your needs, but you'll need to request a demo or quote from the team at SocialLadder for the most accurate software pricing. They do not disclose this on their website.
The SocialLadder platform is used primarily to build out your brand ambassador program for your brand. It's a fantastic solution for those who want a streamlined, easy to use brand ambassador platform.