Best Customer Loyalty Software & Reward Program Management

Cultivating brand love and retention, delve into the best customer loyalty program software of 2023. Foster lasting relationships and repeat business with these standout platforms.

Best Customer Loyalty Software:

Don't have time? Here’s our shortlist of the 5 best customer loyalty software we're ranking through our extensive research and use:

Platform Company Name Best fit for: Base Price: Free Trial? Demo
LoyalZoo Logo
Best Fit For: Digital Loyalty Schemes $47/mo 7 days Demo
Xoxoday Plum Logo
Best Fit For: Employee Reward Platform $299/mo Growth Based Demo
Zinrelo Logo
Best Fit For: Customer Loyalty Reinvented Custom No Trial Demo
 Logo
Demo
FiveStars Logo
Best Fit For: Customizable Loyalty Software Custom No Trial Demo

Compare Customer Loyalty Software Features:

We've researched the 5 most important software features and compared our shortlist:

Software Feature
LoyalZoo Logo
Xoxoday Plum Logo
Zinrelo Logo
 Logo
FiveStars Logo
Rewards & Points System
Personalized Offers & Discounts
Customer Segmentation & Targeting
Omnichannel Engagement
Loyalty Program Analytics

Our Reviews of the Best Customer Loyalty Software:

Nick Cotter
March 5, 2024
-
10
min read
Our analysts assess software with impartiality. Clicks may generate a commission that funds our evaluations. Discover our commitment to transparency and our review approach.
Image of Xoxoday Plum logo
Sponsored
Xoxoday is a software platform designed to improve employee engagement, motivation, and productivity through rewards, recognition, incentives, and team outings.
Image of LoyalZoo logo

LoyalZoo

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.3
out of 5

$ Base Price: $47/mo

Sponsored

Product description

Our take

Free Trial: 7 days

Ideal For: SMBs

Best Fit For: Digital Loyalty Schemes

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics
Image of Xoxoday Plum logo

Xoxoday Plum

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.3
out of 5

$ Base Price: $299/mo

Sponsored

Product description

Our take

Free Trial: Growth Based

Ideal For: SMBs

Best Fit For: Employee Reward Platform

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics
Image of Zinrelo logo

Zinrelo

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.3
out of 5

$ Base Price: Custom

Sponsored

Product description

Our take

Free Trial: No Trial

Ideal For: SMEs

Best Fit For: Customer Loyalty Reinvented

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics
Image of FiveStars logo

FiveStars

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.2
out of 5

$ Base Price: Custom

Sponsored

Product description

Our take

Free Trial: No Trial

Ideal For: SMEs

Best Fit For: Customizable Loyalty Software

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics
Image of Glue Loyalty logo

Glue Loyalty

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.2
out of 5

$ Base Price: $0/mo

Sponsored

Product description

Our take

Free Trial: Growth Based

Ideal For: SMBs

Best Fit For: SMB Loyalty Solution

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics
Image of Perkville logo

Perkville

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.1
out of 5

$ Base Price: Custom

Sponsored

Product description

Our take

Free Trial: No Trial

Ideal For: SMEs

Best Fit For: Loyalty & Referral Platform

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics
Image of Giftbit logo

Giftbit

Image of full star review ratingImage of full star review ratingImage of full star review ratingImage of half a star review rating
4.4
out of 5

$ Base Price: Custom

Sponsored

Product description

Our take

Free Trial: Growth Based

Ideal For: SMEs

Best Fit For: Digital Rewards Platform

Product features we found most useful:

Rewards & Points System

Personalized Offers & Discounts

Customer Segmentation & Targeting

Omnichannel Engagement

Loyalty Program Analytics

Customer Loyalty Software Pricing:

Compare the various customer loyalty software prices:

Platform Free Trial? Base Price Platform Users
LoyalZoo 7 days $47/mo SMBs
Xoxoday Plum Growth Based $299/mo SMBs
Zinrelo No Trial Custom SMEs
FiveStars No Trial Custom SMEs

Customer Loyalty Software Reviews.

Compare the various customer loyalty software reviews:

Software Features Performance User Experience GrowScore
LoyalZoo 4.2 4.4 4.4 4.3
Xoxoday Plum 4.3 4.4 4.3 4.3
Zinrelo 4.4 4.1 4.3 4.3
FiveStars 4.2 4.1 4.3 4.2

How we Choose the Best Customer Loyalty Software:

Our Evaluation Goal:

Our primary objective is to equip you with in-depth, actionable insights about customer loyalty software options, enabling you to make informed decisions that align with your business needs.

In-Depth Research and Analysis Methodology:

Our dedicated in-house team employs a rigorous research methodology, combining firsthand testing with comprehensive market analysis. We strive to personally test each customer loyalty software, but when direct access is limited, we ensure the integrity of our reviews through meticulous third-party information validation and extensive research, keeping our evaluations accurate and up-to-date.

Detailed Evaluation Criteria:

  • Usability: We assess how intuitive and user-friendly the application is, considering the learning curve for new users and overall user experience.
  • Design: Our analysis covers the software's design aesthetics, user interface, and the impact on user engagement and productivity.
  • Features: We examine the range and depth of functionalities offered, evaluating how well the software meets diverse business needs.
  • Pricing: Our reviews consider the software's cost relative to its value proposition, analyzing pricing structures and ROI potential.
  • Scalability: We evaluate the software's ability to adapt and scale with a business, considering factors like customization capabilities and modular architecture.
  • Pros & Cons: Our balanced insights highlight what each software excels at and areas where it falls short, aiding in a holistic evaluation.
  • Integrations: We assess the ease of integration with existing ecosystems, looking at compatibility with other tools and platforms.
  • Company's Tenure: The vendor's market presence and experience are considered, reflecting on their stability and reliability in the industry.
  • External Feedback: We compile and analyze feedback from various review platforms to gauge user satisfaction and market reputation.
  • Onboarding & Customer Support: Our evaluation prioritizes companies that offer comprehensive onboarding processes and a variety of continuous support options, enhancing user adoption and satisfaction.

Commitment to Transparency and Reader Engagement:

We conclude our evaluation process with a pledge to transparency, openly disclosing any affiliations or partnerships. We encourage our readers to share their experiences or suggest customer loyalty software for future reviews, fostering a collaborative community dialogue.

What Is Customer Loyalty Software?

Customer loyalty software is a digital tool designed to help businesses implement and manage programs that reward and retain their customers for their repeated business and engagement.

Features to look for in Customer Loyalty Software

Who should use Customer Loyalty Software?

Customer Loyalty Software FAQs

How do you create a customer loyalty program?

What are the common features of customer loyalty software?

Should you purchase loyalty software for your business?

How do you measure the success of a customer loyalty program?

What are the best examples of customer loyalty programs?

Nick Cotter
Founder & CEO

With over 7 years navigating the intricate realms of marketing, and specifically B2B partner marketing, Nick has forged collaborations with top-tier tech brands, prominent agencies, and some of the industry's foremost B2B publishers and content creators. His deep immersion in both marketing landscapes showcases a trajectory of expertise and innovation. Identifying a significant void in specialized resources, he founded Growann.

The aspiration? Deliver unparalleled insights and guidance, carving out a dedicated space where the broader marketing and B2B partner marketing communities can flourish.