Overview Provided by: Nick Cotter
Updated on:
September 21, 2022
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Giftbit Reviews & Product Information.

What is Giftbit?

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With Giftbit, you can buy, send and track digital gift cards for your reward and incentive programs. Giftbit offers a convenient way for your employees and customers to redeem rewards and incentives. The gift card can be used online or in-store at any merchant that accepts the digital gift cards. If you have an existing loyalty program, Giftbit makes it easy to add gift card functionality. You can manage your program from one platform and send out digital gift cards with personalized messaging as part of your reward system.

Key Features of Giftbit:

  • Tracking and reporting
  • Customization
  • Team Accounts
  • Gather valuable feedback
  • Feedback gathering
  • Customer engagement

Pros of Giftbit:

  • The ease of use is amazing! It’s never been so easy to build out internal company gifting programs for your company.
  • Their customer support team is amazing to work with, helping to answer any outstanding questions you have about functionality or integrations needed.
  • Sending out gifts to a large number of individuals at once is super simple and easy to set up.

Cons of Giftbit:

  • You cannot currently remove previous colleagues from the application, even if they left your company.
  • They currently only provide rewards that are based within the United States.
  • It’s a quite simple platform for sending rewards and gifts, but if you want a more in-depth customer loyalty program, this may not be the best option for you.

Frequently Asked Questions

Does Giftbit offer customer support to their customers?

Yes! Giftbit does offer customer support to their customers. Based on the plan you choose, you may have access to live-chat, phone, email, or a dedicated account manager for your Giftbit account.

How Much Does Giftbit Actually Cost?

Pricing for Giftbit can usually vary based on your needs, but you'll need to request a demo or quote from the team at Giftbit for the most accurate software pricing. They do not disclose this on their website.

What is the Giftbit software used for?

The Giftbit platform is used primarily to build out your customer loyalty software program for your brand. It's a fantastic solution for those who want a streamlined, easy to use customer loyalty software platform.