Overview Provided by: Nick Cotter
Updated on:
September 21, 2022
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Referral Factory Reviews & Product Information.

What is Referral Factory?

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Referral Factory is one of the top referral software of choice for marketers, small businesses and medium-sized businesses. Their referral tools offer everything you need to build an effective referral program, including customizable campaigns, automated email marketing and customer engagement, social media integration and more. They help companies drive sales through their customers by providing a simple way to create and track referrals. Their software solution is easy to use, yet sophisticated enough for even the most complex needs. The Referral Factory team has been working with businesses large and small to help them increase sales and customer loyalty by using their referral marketing platform. They've developed a reputation for being innovative and creative as well as having a deep understanding of how to get results fast.

Key Features of Referral Factory:

  • Referral Program Templates
  • Set Your Own Rewards
  • Easy For Users To Share, Refer and Track
  • 20 Different Languages Offered
  • Track and Monitor Your Referrals
  • Fraud Detection

Pros of Referral Factory:

  • They have a fantastic customer support team that helps you to get up and running quickly with your first referral campaign. They even help you to strategize your referral and loyalty campaigns!
  • The platform set-up is so straightforward, you can get up and running within a few short hours.
  • You’re able to run your campaigns across several different languages based on your customer’s preferences, which is a huge help!

Cons of Referral Factory:

  • You’re referrers are currently not able to see who they’ve referred to, but this is likely due to privacy concerns.
  • Their API docs could use some updating.
  • At the moment, you’re not able to have multiple logins to the platform.

Frequently Asked Questions

Does Referral Factory offer customer support to their customers?

Yes! Referral Factory does offer customer support to their customers. Based on the plan you choose, you may have access to live-chat, phone, email, or a dedicated account manager for your Referral Factory account.

How Much Does Referral Factory Actually Cost?

Pricing for Referral Factory can usually vary based on your needs, but it can cost anywhere from $95/month to $300/month.

What is the Referral Factory software used for?

The Referral Factory platform is used primarily to build out your referral marketing program for your brand. It's a fantastic solution for those who want a streamlined, easy to use referral marketing platform.